In which areas can you protect us from security threats? We develop a custom concept for the protection of individual cloud applications or entire organizations against cyberattacks such as malware, spyware, adware, ransomware, phishing, identity theft, brute force attacks, and more. We focus on a one-time setup phase followed by monthly support.
How do you differentiate yourselves from standard cybersecurity solutions in the market? We don't offer a classic cybersecurity solution for purchase and installation. Instead, we develop a custom, vendor-independent security concept for a single cloud application or project teams, which we implement together. The implementation is carried out exclusively by our on-site team in Berlin, including a direct personal contact person. After an initial phase in which the concept is created and implemented, the greatest value lies in the long-term, personal support. We reserve a fixed number of hours per month for security measures and are also able to respond immediately in emergencies.
How do you stay up to date with cybersecurity developments? Our team consists of experienced experts who continuously train and educate themselves to stay up to date with cybersecurity developments. We regularly attend industry events, conferences, and workshops, using the insights gained to adapt our services to current threats and requirements.
What type of customer support do you offer? We can be reached during standard office hours via email, phone, and in person. Upon agreement, we offer special Service Level Agreements (SLAs) so that the personal support contact remains available by phone even outside of office hours. Customer support is provided exclusively by our permanent team in Berlin. Regardless, all projects are monitored 24/7 and continuously.
Which technologies and hosting providers do you work with? We work with a variety of technologies and programming languages such as PHP, C#, and Java. Regardless of the requirements, we adapt flexibly. In terms of hosting providers, we primarily rely on Microsoft Azure but also work with other hosting companies.
How do you ensure data protection and compliance with regulations? We place great emphasis on data protection and compliance. We develop our security concepts in accordance with applicable data protection laws and guidelines. Additionally, we support our clients in adhering to industry-specific regulations and standards by implementing appropriate security measures and controls.
What costs are involved for your services? The costs for our services vary depending on the scope and complexity of the project. To create a personalized offer, we would be happy to connect with you to better understand your requirements and needs. Send us an email or give us a call to schedule a free, no-obligation consultation.
How quickly can you respond to security incidents? We place great importance on responding quickly and effectively to security incidents. Our offices are staffed during standard office hours, and all supported applications are monitored through our 24/7 monitoring to detect potential threats early and initiate immediate countermeasures. In case of an emergency, we are able to intervene at short notice and carry out the necessary steps to resolve the issue. For extended availability, we offer special SLA agreements.