What does software development
cost at TenMedia?
Comparing quotes requires clarity. This page lists current hourly rates, maintenance packages and SLA tiers, transparent and without hidden costs.
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- In-house development
- 100%
- Availability of maintained systems
- >99,9%
- Certifications
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ISO 9001 Quality management -
ISO 27001 Information security
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- Partners
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Development and maintenance from a single source
TenMedia develops custom software and keeps it running after go-live, even if someone else built it. The billing model depends on the project and its scope.
Have custom software developed
For specialised procedures, portals and applications that are newly built or replace a legacy system. From the first idea to the launch, accessible in line with BITV 2.0 and WCAG.
More about software development
Have it maintained continuously
For business-critical applications that must remain fail-safe, regardless of who developed them. With the evidence that NIS-2, BSI IT-Grundschutz and customer audits require.
More about maintenance and operations
Have it extended when needed
For individual extensions, interfaces or adjustments without an ongoing maintenance contract. Available at short notice, billed by actual effort.
To the hourly ratesFixed price for software development
The work contract covers new development and complete relaunches; after prior assessment it also applies to larger extensions, migrations or modernisations.
What the contract guarantees
- Binding fixed price based on the specification of services
- Acceptance based on clearly defined criteria
Cost certainty
TenMedia covers the difference if its own time planning for new development does not work out and the requirements remain unchanged.
How billing works
- Down payment of around 25%
- Monthly instalments
- Final invoice of around 25%
Our care packages
The packages build on each other. Each tier includes the services of the previous one and adds reserved hours, fixed dates and contractually agreed values.
On call
Once set up, the team is available at short notice, with no running costs.
- Project fully set up at TenMedia
- Available at short notice at any time
- Billing by effort, hourly rate per role
- No reserved hours
- No fixed monthly appointment
- No SLA
Maintenance contract
Fixed maintenance contract starting at 8 hours per month.
Includes everything from “On call”, plus:
- Firmly scheduled hours, reserved capacity
- €112.50 per hour, linear for every quota size
- Fixed appointment at the start of the month, shared backlog, dedicated developers
- Updates, upkeep, further development and support within the quota, basic SLA included
- Monthly transparency report with completed topics and key figures
- Half of any unused hours are kept as credit
- Billed as an agreed flat rate at the start of the month, plus flexible costs such as hosting
- Cancellable with four weeks’ notice
Operations with SLA
Technical operations management with contractually agreed availability and response times per SLA tier
Includes everything from “Maintenance contract”, plus:
- Technical operations run by TenMedia, in the EU cloud or on other infrastructure
- 24/7 monitoring with active intervention, backups including recovery
- Availability SLA up to 99.9%, on-call duty and 24/7 support per tier
- ISO 27001 certified operations, GDPR-compliant hosting in Europe
With regular demand, an hourly quota is cheaper than on-call assignments. All prices are net plus statutory VAT, as of Q1 2026. Expenses such as hosting, domains or licences are passed on at cost.
Service Level Agreements
Availability SLAs are offered where TenMedia runs the operations, in the EU cloud or, by arrangement, on other infrastructure.
Basic
Tier 1
Tier 2
At most around 3 hrs 39 min of downtime per monthTier 3
At most around 44 min of downtime per monthOur hourly rates by role
Billing is transparent and based on effort. The rates depend on seniority and role in the project and also apply to on-call assignments.
- Editorial / QM €100 / hr
- Developer / PM / UX €135 / hr
- Senior developer €175 / hr
- Lead developer & management €210 / hr
Third-party systems & legacy code
Also for software built by others. For work on externally developed systems that goes beyond the maintenance contract, there is no fixed price; billing is based on effort.
No monthly commitment
Available at short notice at any time. With regular demand, the cheaper quota rate of the maintenance contract applies.
Why TenMedia?
If TenMedia misjudges the time planning of a new development without the requirements having changed, TenMedia covers the difference, not the client.
100% in-house
Permanently employed team in Berlin, no outsourcing. Dedicated contacts from the first conversation to the go-live.
Open-source components and open standards avoid proprietary dependency. The software stays independent and maintainable by any team.
Unencrypted source code can be inspected from the start of development. Comprehensive usage rights transfer with the final payment.
Code for Equity
Part of the development costs is offset against a company share. TenMedia remains a silent partner in the background; the founding idea stays with the founders.
Present your projectAll services in one model
Conception, development, hosting, further development and support all run within the same model.
Shared interest in success
Through its share, TenMedia has a stake in the product’s success and keeps supporting it long term.
Well connected
Active in the start-up scene since 2011. Supporting member of the Business Angels Club Berlin-Brandenburg.
Charity Coding
Flexible discounts up to volunteer work, depending on the project and its social relevance.
Present your projectConditions depend on the project
The scope of the discount depends on the initiative and is clarified in the initial consultation.
Especially welcome
Projects for animals as well as initiatives by non-profit organisations and associations.
Experience in the non-profit sector
References with foundations, associations and public institutions.
Secure operations, audited to ISO 27001
TenMedia is ISO 27001 certified and develops and operates applications in line with BSI IT baseline protection. As an external service provider, TenMedia thus meets the security requirements set by NIS-2 and the GDPR.
The ISO standard shapes our daily work:
- A risk-based approach
- Clearly assigned responsibilities
- Documented processes
- A continuous improvement cycle
- Externally monitored through regular TÜV audits
What our customers say about working with us
Projects that make an impact
A selection from over 15 years of project work: from web platforms to enterprise systems.
FAQs
A dedicated contact person From the first consultation to after the launch
Which of the typical hurdles actually matter in a given project cannot be judged from a distance. TenMedia assesses this in a joint preliminary consultation, free of charge and without obligation.
