Do you supervise our projects even after finalization? Services
We see it as self-evident to continue being at your disposal for any queries that might occur, even after finalization of the project. If needed, we can also agree upon reduced hourly rates for hosting or maintenace services.
Emergency service / My site got hacked / My server is down etc. Services
For existing customers, where we have the necessary access, we can uncomplicatedly help immediately. Also for new customers we can usually set up our development environment at short notice and get the site up and running again, but this is only possible by prepayment (PayPal or instant bank transfer, if you need it fast). Billing is done by the minute at our usual hourly rate, but at least 8 hours (possibly plus night surcharge).
Do you offer a price guarantee? Services
Of course we do! We offer a price guarantee of 100% for all services agreed upon in advance. This prevents unwanted surprises from happening in case the development takes a few hours longer than expected.
Please note that this is not the case for "spontaneous" services, like emergency services. In this case, it is impossible for us to assess the workload beforehand, so we have to charge you as we normally would.
Do you also offer search engine optimization? Services
Yes, we offer OnPage seo optimization through our in-house development as well as editorial team.