According to a 2025 Bitkom study, around half of all companies consider businesses without AI to be no longer viable for the future. Those who postpone getting started miss not only opportunities to increase productivity, but also the connection to the competition.
TenMedia integrates language models, knowledge bases and AI agents into business software. We take over ongoing operation and keep applications up to date for years.
15+
Years of custom software
30+
Projects
100 %
In-house development
How AI integration brings structure to daily work
AI has long arrived in everyday work, but rarely as a well-thought-out solution. Instead it is often a patchwork of private attempts, isolated pilot projects and open compliance questions.
Avoid shadow AI
Employees in companies are already using language models
Usually through private accounts without a contract
Sensitive content regularly ends up on the internet without control
A structured AI integration protects your data
It handles commissioned data processing cleanly and in a legally compliant way
Integration instead of isolated solutions
A prototype convinces in testing with sample data
But the connection to real live systems is missing
In production it then fails on ERP, CRM or data protection
This is where productive AI use falls flat in many companies
A planned connection from the first pilot prevents this gap
Strategy and implementation from a single source
Workshops deliver strategy papers and polished slide decks
The actual integration is then often handled by subcontractors
The result: interface risks and gaps between concept and code
At TenMedia, strategy and implementation come from one team
Our offering covers engineering, architecture and model selection, among others
Anchor compliance in the technology
GDPR, the EU AI Act and internal AI guidelines are often defined on paper
Yet they rarely take effect in day-to-day operations
The technical anchoring is missing
Privacy by design and role-based access must be implemented early
Audit trails must not be added only after go-live as control tools
Open questions become clear steps
Which of the typical hurdles actually matter for your own project cannot be assessed from a distance. TenMedia sorts this out in a joint preliminary talk, free of charge and without obligation.
The advantages of professional AI optimisation
AI already helps decide today how fast and how economically a company works. Those who approach getting started in a structured way secure the greatest advantage.
AI in sales
Qualify requests faster
Every incoming request is automatically categorised, matched against the CRM and supplemented with a first draft reply. Sales reviews, refines and sends, instead of handling every email individually.
AI in customer service
Answer standard questions around the clock
An assistant answers standard queries around the clock, drawing on manuals, tickets and internal wikis. What it cannot solve itself, it forwards with fully prepared context to the responsible person.
AI-supported marketing
More campaigns in less time
What used to take days of coordination and production now takes hours: texts, slogans and image variants in greater choice, so more ideas can be tested and rolled out faster. The AI works along the stored brand guidelines.
HR and recruiting
Pre-sort applications in a structured way
Every application is mirrored against the requirements profile, making strengths and gaps clearly visible. The decision still rests with the HR team. The AI only pre-sorts and thus frees up time for the conversations that truly matter.
Finance and controlling
Prepare receipts automatically
From invoices, contracts and receipts the AI reads out the relevant data, checks it against the master data and hands it over to accounting. Unclear cases are returned with a reason, fully documented for the next audit.
Secure AI integration: ISO-certified and GDPR-compliant
Prompt injection, data leakage through model calls, manipulated inputs: AI components open up new attack vectors that classic firewalls do not cover.
Our dual certification to ISO 27001 (information security) and ISO 9001 (quality management) by TÜV Süd forms the basis of our compliance strategy.
Regular security tests
Clear responsibilities
Transparent supply chains
ISO 27001
Information security
ISO 9001
Quality management
Audited by TÜV Süd
Certified information security & quality management
Common hurdles in AI integration for businesses
Skills shortage and missing know-howkeyboard_arrow_downkeyboard_arrow_up
Specialist knowledge for AI integration is scarce and expensive. TenMedia brings experienced developers and AI expertise from real projects, so no dedicated internal team has to be built up.
Data protection and GDPR-compliant AIkeyboard_arrow_downkeyboard_arrow_up
With AI in particular, personal data is sensitive. TenMedia processes personal data in line with the requirements of the GDPR, is certified to ISO 27001 and, on request, relies on solutions operated in German data centres.
Interface chaos and legacy systemskeyboard_arrow_downkeyboard_arrow_up
Grown IT landscapes make AI integration harder. TenMedia has many years of experience with interfaces and the modernisation of legacy systems and connects AI without rebuilding everything.
Bias, governance and the EU AI Actkeyboard_arrow_downkeyboard_arrow_up
AI models can produce biased results, and the EU AI Act imposes requirements. TenMedia considers governance, traceability and regulatory requirements from the outset.
Data quality and data preparationkeyboard_arrow_downkeyboard_arrow_up
AI is only as good as its data. TenMedia supports the preparation, structuring and connection of existing data so that models deliver reliable results.
Model selection and vendor lock-inkeyboard_arrow_downkeyboard_arrow_up
Being tied to a single provider is risky. TenMedia selects models vendor-neutrally based on suitability and designs solutions so that switching remains possible.
Our services overview provides an overview of our full scope of services.
What our clients say about the collaboration
Clean integration only proves itself in real operation. Our work is verified and rated on the B2B platform Clutch, across ERP, CRM and API projects.
“
I feel well looked after by the team. As a layman, I am advised with a great deal of patience and the vocabulary is adapted to make it understandable for me. Software development has been a big step for my company and me. We have already come a long way and still have goals and visions that we would like to realize with TenMedia in the future.
KätheCare GmbH
“
TenMedia has proven to be a reliable and competent partner in the development of our complex processing solution. We hope to continue deepening our partnership after the go-live of our system in a sustainable and long-term manner.
SIGNUM Consulting GmbH / Marke DISA
“
TenMedia is an absolutely reliable and competent partner for us. In our experience, TenMedia has the ability to understand customer requirements, develop solutions in partnership, and implement them in accordance with specifications. We feel very well supported by TenMedia and would like to thank them for the excellent cooperation!
medienrettung
Think about the day after tomorrow today
An AI integration grows within the company along with its models, data and legal frameworks. TenMedia accompanies this entire lifecycle. We keep current requirements just as much in view as future challenges.
1
Today
Integrate productively
A smooth implementation begins with a precise clarification: which use case delivers noticeable benefit fastest? Which data is actually available? How is success measured? From these answers emerge the architecture concept, iterative sprints and an on-schedule roll-out.
2
Tomorrow
Support reliably
Models age, interfaces change, knowledge bases grow year after year. Our maintenance contracts govern monitoring, model supervision and knowledge updates on a binding basis, on equal footing with our clients. How this plays out in practice is shown by our work on the project AIRA, a language model that we have supported continuously since integration.
3
The day after tomorrow
Stay on the pulse
New models, new obligations, new threats: the AI market is evolving rapidly. TenMedia evaluates model changes, incorporates requirements from the EU AI Act and standards such as ISO 42001, and keeps AI security at the latest level. This turns a service provider into a long-term partner that does not only become active at the next crisis.
Bring AI into daily business now
Optimise your AI integration now, before a lag turns into a lasting disadvantage. In a no-obligation initial consultation we clarify which use case pays off fastest, and what the path there looks like in concrete terms.
FAQs
What does AI integration for businesses mean?keyboard_arrow_downkeyboard_arrow_up
AI integration for businesses means embedding artificial intelligence into existing processes, software and data. The goal is not technology for its own sake, but measurable value: automated workflows, knowledge that is easier to find and better-founded decisions. TenMedia first analyses the concrete use cases and integrates AI precisely where it delivers the greatest benefit.
Is AI integration GDPR-compliant and secure?keyboard_arrow_downkeyboard_arrow_up
Data protection and information security are a prerequisite for every AI integration and are planned in from the start. TenMedia is certified to ISO 9001 and ISO 27001 and aligns the processing of personal data with the requirements of the GDPR, in German data centres on request. This allows AI solutions to be used responsibly even in regulated industries and with sensitive business data.
Can AI be integrated into existing software?keyboard_arrow_downkeyboard_arrow_up
In most cases, yes. Existing applications are extended with AI features via interfaces, without replacing the system. Typical examples are connecting language models (LLM), intelligent search, text recognition or analysing databases. TenMedia reviews the existing architecture and chooses the integration path that best balances effort and benefit.
How does an AI integration project at TenMedia work?keyboard_arrow_downkeyboard_arrow_up
It starts with AI consulting and a potential analysis: which use cases are worthwhile, which data is available, which risks need to be considered. This is followed by conception, development of the custom AI solution and integration into existing systems. After the productive launch, TenMedia handles operation, maintenance and further development on request, so the AI integration remains reliable over the long term.
What does AI integration for businesses cost?keyboard_arrow_downkeyboard_arrow_up
The cost depends on the scope: type of use cases, data situation, number of interfaces and the operation required. Instead of flat-rate prices, TenMedia prepares a transparent quote with a clear scope of work after a short analysis. A first assessment is possible in a no-obligation initial conversation.
What we are proud of
Experience
14+ Years
Customers
30+
Lines of code
1+ Million
Projects
40+
In-house development
100%
Ventures
4+
Partner
Certifications
ISO 9001: Quality Management ISO 27001: Information Security
All contact requests are free of charge and non-binding, by phone, e-mail and in person. We are happy about every project and will get back to you as soon as possible.
